Fire and flood damaged floor restoration

After such a stressful time it was wonderful to see our floors return to their former glory; thank you all at the floor restoration company.

Our fire and flood damaged floors and tiles restoration services:

  • We provide our comprehensive fire and flood affected floor restorations throughout the UK (except Scotland).
  • We regularly deal with major insurers and loss adjusters along with their dedicated property repair teams and contractors.
  • If you have had either a fire or flood event then in most cases we will be able to restore your floor back to its former condition and in many cases your floor or wall tiles will look better than before.
  • We have built an extensive knowledge base and expertise in disaster event restorative techniques over 20 years.

In order to minimise the damage caused to your walls or floors please read our important checklist below.

Fire and flood damaged floor restoration

Preserving your floors after a fire or flood

Please bear in mind that you are entitled to request deployment of our specialist services at an early stage by asking your cleaning and drying company (who often project manage your claim on behalf of the insurers) or directly through your insurers.

We will provide your insurance company with our recommendations and costs and suggest the immediate actions that will be required by us; these early actions will help to mitigate any unnecessary and further damage and costs.

In most cases we are able to reduce the loss to the insurers by fully restoring your existing floor and without the need for them to replace it and results in less inconvenience and disruption to yourself.

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Preserving your floors after a fire or flood

Immediate remedial actions to take for Flood damaged floors:

  •  Remove the existing seals and polishes from the affected floor as soon as possible, this applies to all floor types both hard and wooden and this process should be carried out as soon as is practicable after the flooding event; failure to do this will greatly inhibit the drying out of the floor surface and in many cases the damage will be made considerably worse as the water is held in the material causes the material to either erode or warp hard surfaces may also become effected by severe effervescence and calcium deposits which can cause permanent and lasting staining to your floor.
  • Using the correct floor seal removal process is also important and whilst your insurers or yourself may have appointed a Company to clean and dry your property we recommend that you call upon our specialist services to deal with the floor retrieval works as mistakes made at this early stage may result in lasting damage to the floor.
  • With the floor seals removed the floor should be left until the substrate (most commonly concrete) and floor are completely dry, the length of drying time will depend on the nature and severity of flooding and this can take some time. Your cleaning-drying contractor should be able to test the moisture content of the building and issue you with a ‘drying certificate’.
  • When drying is complete we will return to re test the moisture content of your floor and carryout any further restorative works that are necessary; when these are complete we will re seal your floor and provide full you with full written after care instructions.
Immediate remedial actions to take for Flood damaged floors:

Immediate remedial actions to take for Fire damaged floors:

  • Remove all smoke and soot deposits from the floors as soon as possible, this applies to all floor types both hard and wooden and this process should be carried out as soon as is practicable after the fire event; failure to do may result in permanent staining to the floor or tiled wall affected areas. Once again we would recommend the deployment of our services especially in instances where Marble, Travertine or limestone are involved as the use of incorrect cleaning techniques and chemicals in removing smoke deposits can result in permanent damage to the surface or at the very least involve unnecessary restorative works at a later stage.
  • Refinish the floor or wall tiles using the correct sealing or polishing method and techniques; again this is best left to us as we have the expertise and equipment to do this.
Immediate remedial actions to take for Fire damaged floors:

What to expect

Fire damaged travertine tiles restored in Cirencester

Before

Acidic smoke deposits had extensively stained the travertine tiles and floor in this bathroom in Cheltenham .The fire occurred in the property after an oil fuelled boiler ignited.

After

We carried out a specialist deep clean of the tiles to remove the in ground smoke from the tiles and then resealed the tiles and floor using appropriate sealants. The tiles were fully restored after the fire.

Fire damaged travertine tiles restored in Cirencester
Fire damaged travertine tiles restored in Cirencester

Flood damaged terracotta floor restored in Topsham near Exeter

Before

Water damaged Terracotta floor tiles in this conservatory in Topsham Exeter after the river Exe had burst its banks in 2013. This floor was covered in floodwater for 9 days! and required extensive floor refinishing works.

After

The water damaged Terracotta tiled floor is now fully restored; thankfully our services were called upon at an early stage by the insurers and we were able to reduce the water damage to the tiles by removing the floor seal, treating effervescence and other staining and finally resealing the floor.

Flood damaged terracotta floor restored in Topsham near Exeter
Flood damaged terracotta floor restored in Topsham near Exeter

Flood damaged flagstone floor restored in Oxfordshire

Before

This is flood damaged flagstone floor in Oxford shire, which became flooded when a nearby stream burst its banks. The stone floor had covered in water for sometime before the floods receded leaving behind a layer of silt and contaminates.

After

The old seals were quickly removed from the flagstones to allow the moisture to dissipate naturally through the stone thus minimizing any long-term damage to the floor; a separate specialist firm had been employed to carryout the full drying of the building.

It is important to note that it is not just the floor that needs to dry but also the substrate, which in this case was concrete. The drying time of the concrete will be dependent on the amount, type and duration of the flooding event. We carryout our own moisture tests before re cleaning the flagstones and treating any incidence of effervescence before resealing the floors.

If you have an old period flagstone floor then your under floor will comprise of lime mortar or ash and then soil and in these cases flooding is far less of a problem in terms of drying as the flood water will drain easily through the substrate

Flood damaged flagstone floor restored in Oxfordshire
Flood damaged flagstone floor restored in Oxfordshire

Water damaged parquet floor replaced in Nottingham

Before

The water damage had occurred after a huge water tank located in the ceiling above ruptured causing thousands of gallons of water to cover the floor. As a result the majority of the parquet floor became loose and there were a number of water-damaged blocks that were not recoverable.

After

The damaged oak parquet floor was completely lifted; the substrate screeded and leveled, then using new oak blocks supplied by us the parquet blocks were affixed to the floor before finally sanding and lacquering the new parquet floor.

Water damaged parquet floor replaced in Nottingham
Water damaged parquet floor replaced in Nottingham

Victorian quarry floor restored after a flood

Before

A burst central heating pipe flooded this old quarry tiled floor; this unfortunately occurred when the owners were away on holiday resulting in serious water damage to the tiles. In order to reduce the effervescence we were called upon to remove the tile paint and other seals so that the tiles and substrate could dry as quickly as possible.

After

We used specialist chemicals to remove the old paint etc. ; allowed the floor to fully dry and finally treated the tiles with an effervescence inhibiting seal (we are accredited installers of this product).

Victorian quarry floor restored after a flood
Victorian quarry floor restored after a flood

Pitch pine parquet floor repaired after a flood

Before

Old pitch pine water damaged floor after a washing machine water inlet became disconnected. As a result the entire parquet floor became loose and required re fixing.

After

To facilitate faster drying of the substrate and prevent any further damage to the blocks we lifted the floor then cleaned off all the old bitumen from the wood blocks preparing them re laying.

The parquet floor was then affixed to the floor using suitable adhesives before finally sanding and re lacquering the floor- the finished parquet floor looked better than before the flood!

Pitch pine parquet floor repaired after a flood
Pitch pine parquet floor repaired after a flood

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From Victorian tiles to modern oak, we restore all types of floors with care and precision. Reach out now and let’s discuss how we can help.

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